PRIVACY STATEMENT
Venue Collective respects the privacy of visitors to its website, in particular the rights of visitors with regard to the automated processing of personal data. In the interest of complete transparency with our customers, we have formulated and implemented a policy regarding these processing operations, their purpose, and the possibilities for those involved to exercise their rights in the best possible way.
For additional information about the protection of personal data, you can visit the website of the Personal Data Authority: https://autoriteitpersoonsgegevens.nl/nl.
Until you accept the use of cookies and other tracking systems on the website, we will not place any analytical cookies and/or tracking cookies on your computer, mobile phone, or tablet. By continuing to visit this website, you accept the following terms of use.
The current version of the privacy policy available on the website is the only version that applies as long as you visit the website until a new version replaces it.
Article 1 – Definitions
Website (hereinafter also “The website”): https://venuecollective.com/
Responsible for the processing of personal data (hereinafter also: “The administrator”):
Venue Collective, established at Generaal Vetterstraat, 51A, 1059BT Amsterdam, Chamber of Commerce number: 59686618.
Article 2 – Personal data that we process
Venue Collective processes your personal data because you use our services and/or because you provide these to us yourself. Below is an overview of the personal data that we process:
- First and last name
- Address details
- Telephone number
- E-mail address
- IP address
- Location details
- Information about your activities on our website
Article 3 – Special and/or sensitive personal data that we process
Our website and/or service does not intend to collect data about website visitors under the age of 16 unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is over 16. We therefore advise parents to be involved in their children’s online activities to prevent data from being collected without parental consent. If you believe that we have collected personal information about a minor without permission, please contact us at events@venuecollective.com, and we will remove this information.
Article 4 – Purposes of processing
Venue Collective processes your personal data for the following purposes:
- Handling your payment
- Sending our newsletter and/or advertising brochure
- To be able to call or e-mail you if this is necessary to perform our services
- Informing you about changes to our services and products
Article 5 – Retention periods
Venue Collective does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected.
Article 6 – Sharing of personal data with third parties
Venue Collective shares your personal data with various third parties if this is necessary for the execution of the agreement and to comply with legal obligations. We have a data processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. Venue Collective remains responsible for these processes. In addition, Venue Collective provides your personal information to other third parties only with your explicit permission. Below is an overview of third parties:
| Name | Category | Purpose | Personal data |
|---|---|---|---|
| Commercial | Marketing | Name, e-mail | |
| Commercial | Marketing | Name, e-mail | |
| Mailchimp | Commercial | Marketing | Name, e-mail |
| MICE | Necessary | Quotations/Invoices (Debtors) | Name, e-mail, telephone number, address |
| Accounting system | Necessary | Invoices (Creditors) | Name, e-mail, telephone number, address, invoice details, bank account number |
Article 7 – Cookies
Venue Collective uses functional, analytical, and tracking cookies. A cookie is a small text file stored in the browser of your computer, tablet, or smartphone when you first visit this website.
Venue Collective uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website function correctly and optimize it.
Additionally, we place cookies that track your surfing behavior to offer customized content and advertisements. On your first visit to our website, we informed you about these cookies and asked for permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously saved via your browser settings.
Venue Collective also uses anonymized analytical cookies to track website visits based on visitor numbers, popular pages, and topics. This helps us align communication and information provision with visitors’ needs. We cannot see who visits our websites or from which device the visit occurs.
| Cookie | Function | Retention period |
| Tracking | Two years | |
| Tracking | Two years | |
| Tracking | Two years | |
| Hotjar | Tracking | Two years |
Article 8 – Your rights regarding your data
You have the right to view, correct, or delete your personal data. Additionally, you have the right to withdraw your consent for data processing or object to the processing of your personal data by Venue Collective. You also have the right to data portability. This means you can submit a request for us to send the personal data we hold about you in a computer file to you or another organization of your choosing.
You can send a request for access, correction, deletion, data transfer of your personal data, or withdrawal of your consent to events@venuecollective.com. To ensure that the request was made by you, we request that you send a copy of your proof of identity with the request. In this copy, please black out your passport photo, MRZ (machine readable zone), passport number, and Citizen Service Number (BSN) to protect your privacy.
We will respond to your request as soon as possible, but within four weeks. Venue Collective also informs you that you have the right to file a complaint with the Dutch Data Protection Authority via: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons.
Article 9 – Security
Venue Collective takes the protection of your data seriously and implements appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modifications. If you believe that your data is not properly secured or suspect misuse, please contact our customer service at events@venuecollective.com.
Article 10 – Contact
For questions, product information, or information about the website itself, you can contact: Sales & Marketing, events@venuecollective.com, +31(0)202090444.